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Customer Testimonials
In the ten years that I have lived at my address I never had such an excellent service. Your technician was at my house within 20 minutes of my call. Keep up the good work. Diane Mathe I want to say how impresed I was by the crew who installed my WaterFurnace this week and the work they did. The installation looks great, they cleaned up after themselves very nicely and were courteous & professional in every way. Please pass along my comments to the team and feel free to use them in any way you wish. Sincerely, David Hauraney May I say that your installation team did an outstanding job. The quality of the work and the cleanup was first rate. You should be very proud of the work they do for you. I would recommend them, and indeed Carleton Refrigeration to everyone. Sincerely, David Steventon We just wanted to let you know how impressed we are with the installation of our Heat pump. We've had many disappointments with local workers/contractors not coming on time, or not coming at all, so it was a nice change that your men completed the installation of the heat pump in 2 days, with the minimum of disruption and mess. We were extremely impressed with the overall cleanliness and tidiness of the installation and found the workers polite and helpful. We would not hesitate to recommend your company if ever the occasion arises, and would be happy to be a reference for you if necessary. We've put it to use these last few days, with the air conditioner working efficiently. Sincerely, Alan & Janet Cain As a person who works in providing customer service I know how important and how challenging it is to provide quality service. I must say I was thoroughly impressed with all aspects of your service. From the no pressure pre-sales and friendly follow ups from the sales person; to the excellent workmanship of your technicians and chosen sub-trades who performed the work on my geothermal system; to the final visit from both the sales person and his lead technician; it was all very well coordinated and communicated to me. I feel very confident any future service done on my system will be done in the same courteous and professional manner. Great job all around! Thanks. Marc Lemoine I was very impressed with the high level of skill and efficiency demonstrated by the installation team, and the sales staff. This goes a long way to making me confident that I have made a good investment. Allan Ross This letter is simply to say "Thank You". My wife and I thank you for being our Heating Contractor, and for being qualified, competent, and reliable in all the dealings you have had with us. We have lived in Carleton Place since 1994. The first time we had work done by your company was in 1995. We knew then that you were indeed a reputable company. We have come to know you ever since for our furnace tune-ups and other repairs. Again thank you for everything. We will continue to deal with you in the future. Gary & Vicky Van der Ham Beth and I would like to thank you and your entire team. The job which you guys performed was exceptional and we are thrilled with our new heat pump and duct work. The house has never been warmer and we are extremely happy. The job was not an easy one, as the crawl space is not the most conducive space to work in, and your team did an outstanding job. We cannot thank you enough. Very professional. Beth & Matt Miernik We were very impressed with our whole experience. Everyone involved was very professional and knowledgeable. We wouldn't hesitate to refer your company. We appreciate the care taken with keeping the mess to a minimum and the time taken to fully explain what was done. Thank you! Garry Smith We wish to express our thanks to Carleton Refrigeration and the team sent to our home to install the central air. The men were very efficient and tidy, but they were also very helpful in explaining everything and extremely polite. It was a pleasure to do business with your staff. Thank you Ron & Phyllis Compeau We were very impressed with our experience with Carleton Refrigeration. We will definitely recommend you to people, and will deal with you again. Wendy Etmanski Great Service at short notice. Our Air Conditioning has never worked so well. Thank you! Tim Dyer All services were handled professionally. Would highly recommend your company. Thanks for a job well done. Tim Bell Thoughtful, careful, personalized service was very much appreciated. Mrs. Tuttle Very pleased with Carleton Refrigeration. Would not hesitate to recommend you to a friend! Scott Bateman We were very impressed with the professional service of your employees. Debbie & Brad Cummings Your Technician was knowledgeable, friendly, and very efficient. Your office staff were equally as efficient. We are very pleased with our service and would highly recommend your company. Al Girard |
